Returns & Exchanges

At Volunteer Audio, we want you to be completely satisfied with your purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal and select the order containing the items you wish to return or exchange to receive a Return Authorization number.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging with all tags attached, ensuring the Return Authorization number is clearly marked on the outside of the box.

  • 3.
    Ship It Back

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5 to 7 business days.