Frequently Asked Questions

Everything you need to know about shopping with Volunteer Audio.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for apparel and accessories?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I know which size to order?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.

Are your materials ethically sourced?

At Volunteer Audio, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, eco-friendly fabrics whenever possible.